Unfortunately we cannot claim Gift Aid on funds raised through the lottery.

The Raise a smile Lottery uses lottery software licenced and regulated by the gambling commission. Players receive a unique randomly selected draw number(s) created by this software.

All lottery numbers paid in advance are entered into a computerised randomly selected weekly draw which normally takes place every Friday. Once a number is drawn it is removed from the draw therefore it is not possible for one number to win more than one prize. Prizes are allocated in the order of prize value.

The Children's Hospice South West Raise a smile Lottery is a weekly lottery which helps to raise funds for Children's Hospice South West to provide hospice care and support for children with life-limiting conditions and their families.

It's one of the simplest ways of supporting CHSW regularly and each ticket gives you the chance of winning 1 of 35 prizes including the Bonus Rollover. Weekly draws normally takes place every Friday.

The prize fund for each weekly draw is £1,465. This is made up of 34 guaranteed prizes totalling £1,265 and a £200 Bonus Rollover.

The 34 guaranteed weekly prizes are 1st prize: £1,000, 2nd prize £100 and 3rd prizes 2 x £25, 5 x £10, 5 x £5 plus 20 prizes of 1 bonus entry into the next week's draw.

The Bonus Rollover starts at £200 and if the prize is not won it rolls over by £200 each week until it reaches £10,000 when it is guaranteed that week.

Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.

The cost of each Raise a smile Lottery ticket is £2. Tickets may be purchased on a regular play basis or a one-off play basis. There is a maximum purchase of 5 ticket numbers per weekly draw. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw. You can join online here.

A computerised randomly selected weekly draw takes place every Friday. Should the Friday fall on a bank holiday, the draw will be run the day before or the next working day.

Based on the 2022/2023 financial year, the odds of winning the guaranteed weekly 1st prize of £1,000 is 1 in 16,629. The chances of winning any of the other 14 prizes is 1 in 1,187.

The Raise a smile Lottery is a weekly draw so there are 52 draws per year, £52 divided by 12 months gives equal monthly payments of £8.68

Raise a smile Lottery tickets can be purchased through the Raise a smile Lottery website by regular play Direct Debit only.

One-off play tickets are available from CHSW Charity Shops. One-off play tickets purchased after Thursday 5pm will be entered in the following week's draw.

Between April 2025 and March 2026, an average of 51p in every £1 from the CHSW Lottery went directly to fund care for babies, children, young people and families. The remaining 49p was used to fund prizes and the cost of running the lottery and the recruitment of new players.

Updated figures will be published here for the months following our lottery price increases to £2 after 3 April 2026.

Please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

If you have any concerns, please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form. All complaints and disputes will be dealt with in accordance with the Complaints Policy.

Regular play winners will be notified by their preferred method of contact and a cheque sent by post. One-off play ticket winners will need to contact the Raise a smile Lottery team on 01271 313 311 where their tickets and details will be verified. Once verified a cheque is sent by post. Weekly winning numbers are also published on the Raise a smile Lottery website here.

GambleAware® is administered and funded by an independent charity GambleAware®, it provides confidential support and counselling to people aged 18 years or over affected by gambling. Visit GambleAware® or telephone 0808 8020 133 (local call rate from the UK).

The Raise a smile Lottery full terms and conditions are available here. The purpose of these rules is to ensure you are informed about terms of playing our lottery, and to promote social responsibility gambling.

It is important the CHSW Lottery and CHSW Raffles are a fun way to support CHSW, but that they never have a detrimental effect. CHSW is committed to ensuring the CHSW Lottery and Raffle are operated in a secure, fair and socially responsible way. For more information please read our Social responsibility in gambling Guide.

Yes, Children's Hospice South West is licensed and regulated in Great Britain by the Gambling Commission under account number 4991. View the full Terms and Conditions here.

If you would like to check your lottery number(s), please call 01271 313 311, Monday to Friday from 9.00am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form.

Winners must verify their details and claim their prize within six (6) months of the draw date, after which CHSW will treat the prize as a donation.